HiPath 3000 business telephone systems

 

With HiPath 3000 business telephone systems from Opus Telecom, you can use traditional pbx telephony with its long list of productivity-enhancing features, where the infrastructure exists. Use the flexibility of VoIP communications to meet the needs of home workers or small branch office staff, where previously integration was difficult. The two technologies can exist side by side, giving you the choice of the most suitable means of delivering voice service, and allowing you to embrace the latest developments in VoIP at your own pace.

 

 

Business issues

Few businesses have the time or resources needed to keep up with new developments in business telephone system technology, yet it lies at the heart of most organisations, often forgotten about until it goes wrong.

 

Small to medium-sized businesses have to consider how their limited budgets can be best spent. Reducing operating costs, improving business productivity and increasing revenues all have a big impact on their bottom lines. Now some companies are realising that harnessing the latest developments in business telephone system technology can bring dramatic improvements to costs, revenues and productivity.

 

Business telephone systems are rarely seen as a strategic purchase, yet with the right choice they can soon address many business problems:

 

• Some industries demand immediate responses to problems, but getting through to the right employee at the right time can prove a frustrating and lengthy process.
• Complex business communications solutions need specialist skills and are time-consuming to administer.
• Branch offices and depots are often isolated from the HQ, with little connectivity and support.
• Getting a message through to field-based workers can be difficult and long-winded.
• Customer service staff are an expensive resource and their availability cannot be    scaled up or down quickly to align with changing workflows.
• Ageing telephone systems will constrain business, restricting growth and preventing changes to working practices. High costs are often associated to these phone systems.

 

The solution

HiPath 3000 – a high-performance, flexible business telephone system

Designed to meet the needs of demanding medium-sized companies, HiPath 3000 equips you for the future with market-leading scalability and flexibility. Its modular approach means that you can add functionality and choose from a vast range of applications and features as and when you need them, matching your unique business requirements rather than just taking a ‘one-size-fits-all’ bundle.

 

As new network technologies emerge, HiPath 3000 is ready to go. You can use VoIP capabilities to network sites and connect remote users to your head office. The SIP standard for interconnection to new network services is already incorporated, allowing you to benefit from the cost savings and flexibility offered by the new Internet Telephony Service Providers (ITSP). And the latest version of HiPath 3000 telephone systems offer even greater enhancements to contactability, such as cordless DECT business phones and Voice over Wireless LAN (VoWLAN) for on-site communications.

 

HiPath 3000 customers can anticipate a number of important benefits, including:

Lower operating costs – this is achieved by embracing flexible-working practices, which free up office space and cut travelling expenses. Equipment and support costs are also reduced by centralising services such as network management, messaging and contact centres. Up to two-thirds of your existing network costs can also be saved if you swap to SIP network connections.

Improved customer satisfaction – your clients benefit from improved rates of first-call resolution and no longer have to make so many repeat calls to your business.

Improved productivity – the solution improves your employees’ contactability by around 60 per cent, according to Forrester Research. Flexible working can also increase productivity by 15 to 31 per cent (BT), and is further enhanced when using HiPath 3000 telephone systems.

 

Hurry to discover how quick and easy it is to dramatically cut costs, improve customer satisfaction and boost employee productivity today by getting a FREE, no obligation business telephone system quote tailored to the way your organisation works. We guarantee not to be beaten on price and will match any like-for-like quote.

 

 

We were looking for a complete voice solution that was to include integrated call management software, auto attendant, flexible and efficient aftercare and above all, a cost effective package! We were prepared for the challenges the new telephony would present and Opus’ engineering department worked above the call of duty to overcome these. I would recommend Opus for any large enterprise business telephone system requirement you may have.

 

Sue Earnshaw - Finance Director, Premier Holidays

 

 

 

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