HiPath 500 small business telephone systems

 

A complete small office ISDN phone system

 

The HiPath 500 range of small business telephone systems are designed specifically for small companies and organizations. Supporting up to 12 users, they provide the kind of sophisticated and professional PBX telephony capabilities that larger enterprises have long since come to appreciate. These powerful telephone systems unite ease-of-use with mobility and dependability, at extremely attractive prices.

 

Reliable voice communication is rapidly becoming crucial to the success of small offices and businesses such as medical practices, solicitors, travel agents and craftspeople. Big business applications are now helping these small businesses to increase productivity and save precious time

 

HiPath 500 business telephone systems from Opus Telecom benefit from the developments made on larger HiPath platforms: PC-assisted telephony speeds up customer calls, DECT cordless business phones improve availability, and in-built call centre functionality speeds up the processing of large volumes of customer calls. With robust and easy-to-use handsets, HiPath 500 ensures you get the most from your small business phone system.

 

 

Business issues

Even in small businesses, not answering customer calls in a professional and timely manner directly impacts the company’s profitability. Much time can be wasted in day-to-day administration and non-business-critical activities. HiPath 500 telephone systems deliver robust and highly featured platforms to help address these issues and show immediate improvements in personal productivity.

 

• Time away from the desk – checking stock, speaking to mobile workers – is unproductive time.
• Manual message-taking and returning calls are time-consuming activities.
• Customers can’t get through, because staff are tied up taking calls.
• Individuals’ time is wasted by having to manually interrogate computer systems for customer records.
• No time is available for complex reprogramming of the phone system.
  

 

The solution

• Voicemail with auto attendant to answer calls professionally and capture accurate messages. Also to extend office hours and capture out-of-hours calls.
• Uniform call distribution (UCD) for routing calls to people who are available and ready to take customer calls.
• Computer telephony integration (CTI) allows caller records to be pulled up automatically on the PC, enables dialling at the click of a mouse from a directory, and integrates with Notes and Outlook to journal your activities.
• DECT cordless business phones speed up decision-making, making more productive use of time away from the desk, and removes the need to return to the office to check for messages.
• Overall, the HiPath 500 system gives access for small businesses to the productivity-enhancing features found on larger enterprise business phone systems.
• Optional call recording to comply with new FSA regulations.

 

Hurry to discover how quick and easy it is to dramatically cut costs, improve customer satisfaction and boost employee productivity today by getting a FREE, no obligation business telephone system quote tailored to the way your organisation works. We guarantee not to be beaten on price and will match any like-for-like quote.

 

 

Like any charity, we had a wish list, but budget constraints meant we needed to find the best deal we could. Opus offered a ‘one-stop-shop’ approach and was flexible enough to supply all that we needed within our price range. The relationship has gone from strength to strength, keeping us communicating efficiently and driving costs down. Opus provides excellent service and reliable small business phone systems.

 

Jon Inker - Service Manager, Scope

 

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