Business support services

Of course products aren't much use without comprehensive world-class support services to efficiently organise the installation, training and maintenance for all our customers. At Opus Telecom we appreciate that a company's communications is it's lifeline. As a result, your company needs an experienced support team behind you it to ensure maximum productivity and efficiency. We are fully committed to after sales support with over 85% of our staff dealing with customer services or technical support.

Should something go wrong with your communications network, the Opus Support Team will be able to work efficiently to have your system fulfilling it's potential as soon as possible. The vast majority of all faults are rectifiable via remote programming so downtime is kept to a minimum.

If you have any requests or enquiries, please click here

BT's 21st Century Network - Convergence has been a telephony buzz word for the past few years. With the advent of BT's 21st Century Network, businesses will be able to develop a single network built on a fibre optic backbone, delivering unprecidented levels of efficiency and productivity. Please click here to find out more

Service Contracts - Digital telephony has revolutionised the way we maintain systems. Most faults are rectified through dialling into the customer's phone system and resolving the issue remotely. Please click here to find out more
Project Management - All new telephone system orders are meticulously managed by a dedicated project manager. Please click here to find out more
Installation - The installation process is carried out by our own manufacturer-trained and accredited engineers. Please click here to find out more

Training - We are committed to ensuring that you get the best from your new telephone system. Please click here to find out more

After Sales - Once installation is complete, we appreciate that ongoing support is as important as the quality of the installation itself. Please click here to find out more

Account Management - You will be assigned an account manager, normally the consultant who first advised you on your new system. Please click here to find out more

View Your Bill - Existing customers can view their bill online by clicking here

Phone System FAQs - If you already have one of our phone systems you may be able to find solutions to some common operational queries by clicking here

And remember, at Opus Telecom we GUARANTEE

To complete your installation on time
All work carried out by our engineers for 12 months
To respond to service calls within 4 hours
A quarterly personal customer care call

or we'll give you 10,000 FREE Minutes!

Please click here to find out more about our unique 'Opus Telecom 10,000 FREE Minute Charter',

To Find An Opus Telecom Office In Your Area Click Here Now.

To Book Your FREE Personal Consultation, With No Obligation, Simply Call Now On 0845 077 0200 Or Click Here For Our On-Line Enquiry Form. We GUARANTEE We'll Save You Money!

Local Support From A National Company